The Safer Tourism Foundation Pledge

The Pledge

A statement of commitment by travel companies:

  1. We are fully committed to the aim of the Safer Tourism Foundation to improve the health and safety of tourists when they are on holiday
  2. We will do all we reasonably can to provide a safe and healthy environment for our customers when they go on holiday with us
  3. We will use our influence on our partners overseas to improve health and safety standards for our customers
  4. We will engage with our customers throughout their customer journey to ensure they have access to the information they need to help keep themselves and their families safe and well
  5. We will encourage our customers to be aware of the health and safety risks that they may face on holiday and how they can reduce the risks to themselves
  6. We will act promptly when customers raise genuine health and safety concerns, to reduce the risks to them and to future travellers
  7. We will share our expertise and anonymised data with other organisations that want to work with us to improve the health and safety of tourists

The Pledge

A statement of commitment by specialist travel companies:

  1. We are fully committed to the aim of the Safer Tourism Foundation to improve the health and safety of those who travel with us
  2. We consider and diligently manage the risks facing those who travel with us and we will ensure that they are reasonable
  3. We will use our influence on our partners overseas to improve health and safety standards for our customers in line with, or exceeding, local standards
  4. We will engage with our customers from the time of planning their trip until they return home to ensure they have access to the information they need to help keep themselves safe and well
  5. We will encourage our customers to be aware of the risks that they may face when they travel with us and how they can better manage those risks
  6. We will act promptly when customers raise health and safety concerns, to reduce the risks to them and to future travellers
  7. Where appropriate we will share our local intelligence and anonymised data with other organisations which share our desire to reduce the risks to British travellers